BBVA Bancomer

I arrived at 3:05 p.m. and the executive at the entrance came out, I told her that I came to help me with the app and she told me that she didn't think they would help me because there were people inside who would come tomorrow. That the schedule is not until 4:00 p.m.? That's how I found it on Google. I stood in the line of people who were not safe to be served. I hope I use the cash that I have saved on the card. Hopefully it will be of some use to show my disability credential with the cane I use, it was not enough.

Very bad attention from the immediate attention woman demanding that I and 2 other people take off our magnifying glasses because she didn't care that we would be blinded with her mocking tone. That is discrimination on your part. 2 hours of waiting for a simple change of phone number at least the respect should be shown.

The truth is that I thought it would be a little faster because it is a new bank, and that they have very good technology in their app, but the truth is that it was full and very long, the waiting line does not progress at all and there is a lot of sun in what you are waiting for, why? They didn't think about putting a shadow if they were going to make you wait a long time.

BBVA very good bank with terrible branches, commenting specifically on this branch would take a long time but we will say what is essential... Service here takes so long that it is essential to come with a camping kit, sunscreen and a sabbatical permit. If you have lost something in this branch, security and cleaning staff, specialists in sleight of hand, will give you an excellent show. The service, attention and effectiveness of this attempt at something is perhaps proof that Artificial Intelligence has won since this branch only deserves praise for its ATMs.

Very late. Very bad attention, in fact they don't even have attention. Here they send company employees to collect disabilities and other issues but they do not serve people who are not preferred clients. It's Tuesday 19Sep23 I arrived at 7:23am to get in line and it's 11:48am and I still haven't passed dear newspaper.